NHS Services

 

We provide the following NHS services on behalf of:

ABMU NHS Local Health Board, 2nd Floor, Beacon Medical Centre. Langdon Rd. Swansea. SA1 8QY 
Tel 01792 601800

 

 

 

NHS Patient Medication Records

 

All prescriptions dispensed by us are securely recorded on our computers. This helps us check for possible problems such as prescribing errors or drug interactions. Your confidentiality is absolutely a top priority for us – we comply with the NHS code of practice and Data Protection Act in this regard.

 

NHS free Emergency Hormonal Contraception

 

We provide free of charge, progesterone-only oral contraception for women over 13 years of age who have had unprotected sexual intercourse. The product used to be known as the “morning after pill,” but this term is inaccurate because it can actually be prescribed up to 5 days (120 hours) of unprotected intercourse. It must be borne in mind however, that its effectiveness as a contraceptive is not as good as regular oral contraceptives, and as well as this its effectiveness decreases over a period. The failure rate increases from 5% (0 to 24 hours after intercourse) to as high as 60% (after 48 hours after intercourse). In other words, if you do not want to get pregnant, it is no substitute for regular contraception but is better than taking no emergency contraception at all. The golden rule is to seek intervention as soon as possible in order to decrease the likelihood of an unwanted pregnancy.

 

This service follows a short questionnaire after private consultation with the pharmacist. The pharmacist will want to know how much time has elapsed since you had intercourse, when your last menstrual period was and whether it was normal or not. The pharmacist needs to check whether any other medication (eg. anti-epileptics) or diseases you may have (eg. liver dysfunction or Crohn’s disease for example) may have a bearing.

 

As part of the service we will always provide you with contact details on where to seek contraceptive expertise from the other sexual health services in the area as well as a leaflet giving an overview of all the contraceptive choices available, so you can make an informed choice - if you are not already using contraception.

 

NHS Medicine Use Review (MUR)

 

You can privately discuss with our pharmacist how you are getting on with your regular medicines, in our consultation room. If you want to know more about your medicines this is for you. You do not have to make an appointment but you can if you prefer. Our pharmacists can help you understand why you are taking your medicines. Maybe you are just unsure about when and how to take them? Many patients are worried about side-effects so we can improve your understanding of these and how to manage them. If you are prescribed a medicine you no longer need or want, with your permission, we can contact the doctor on your behalf. Understanding the condition you are being treated for is key here, and we can give you advice and support during the review - whatever you need. As part of the consultation you will be asked to sign a consent form.

 

Hospital Discharge Medicine Review

 

If you or your relations are admitted to hospital it is very common for the doctors there to make changes to the medication. However, in many cases, the discharge information does not get back to the GP promptly, so the GP practice may not make necessary changes to their own records in time for your next repeat. Sometimes the information provided is important, complex and can be easily overlooked by surgeries. We can help reduce any risks to you by double-checking any information given to you by the hospital about your discharge, with any subsequent prescriptions issued by your GP. To do this, bring any discharge letter or information issued by the hospital, to us first, before taking it to your GP. We will photocopy it, and double-check any subsequent prescriptions written by GP. As part of this service, we can review any medicines prescribed in exactly the same way as in the MUR (above). There is no need to make an appointment for this, but you can if you prefer. As part of the consultation you will be asked to sign a consent form. If you wish, you can print one out and bring it along.

 

 

Flu Vaccinations

 

The season for immunisation against influenza starts in September and continues to March the following year. We carry out vaccinations in our consultation room during this time for both NHS* and private patients. There is no need to make an appointment, but you can contact us to arrange a convenient time, if you prefer. The vaccination cannot be given if you are allergic to eggs (the vaccines are grown in hens eggs) or feeling unwell, and takes about 15 minutes in total.

In 2016/17 you can have a vaccination on the NHS free of charge if you are in the following groups:

 

Adults (18 years and over) in the following clinical risk groups:

  • Chronic respiratory disease
  • Chronic heart disease
  • Chronic kidney disease
  • Chronic liver disease
  • Chronic neurological disease
  • Diabetes
  • Immunosuppression
  • Asplenia or splenic dysfunction

 

It is also available on the NHS for:

  • Persons aged 65 years and over
  • All pregnant women at any stage of pregnancy
  • Adults with a body mass index (BMI) of 40 or more
  • Carers of elderly or disabled persons whose welfare may be at risk if the carer falls ill
  • Persons living in long stay facilities where rapid spread of influenza is likely to cause high morbidity/mortality
  • Household contacts of immunocompromised individuals
  • Members of voluntary organisations who provide planned emergency first and aid organised public events identified by a letter from their organisation;
  • Members of Welsh Ambulance Service Trust community first responder scheme providing first aid directly to the public identified by a letter from their parent organisation naming the person and confirming their membership of, and role in, the organisation.
  • Individuals who work on a voluntary basis (i.e. who are not paid) providing care on a frequent basis to one or more people whose welfare would be at risk if the individual became ill. These should be identified by a letter from their parent organisation.

 

If you are unsure whether or not you fall into any of the above categories then please contact us to ask. And, if you are not entitled to have it on the NHS, we are happy to provider it privately (£10). (We also provide the vaccine intradermally and to children (intra-nasal) privately if requested).

 

Stopping Smoking – Support and Advice

 

Making the decision to stop smoking is a very important first step. We work in partnership with Help Me Quit (formerly Stop Smoking Wales) to provide advice, support and free Nicotine Replacement Therapy (NRT) such as patches, gum, nasal spray or inhalators. The second step, is to speak to the counsellors at Help Me Quit on 0800 085 2219, as you are up to four times more likely to quit with their help, than if you go it alone. The counsellors will give you the help and tools you need, as well as NHS prescriptions for Nicotine Replacement Therapy (NRT) which we can dispense at our pharmacy.

 

Unwanted Medicines

 

We will accept for destruction any medicines you no longer require – it doesn’t matter which pharmacy they were originally dispensed from. Please do not dispose of drugs in any other way. If you are prescribed medicines you no longer use, please inform the staff who can arrange to have the items stopped on your repeats. Please do not hoard medicines as it is wasteful and can be dangerous. We can also accept needles and ‘sharps’, but these can only be accepted if sealed in protective container or sharps-box or bin.

 

Needle Exchange

 

Injecting drug use carries with it the risks of transmission of blood borne viruses and bacterial infections, representing a substantial risk of disease. If you are using needles to inject heroin or anabolic steroids we can exchange used needles for new needles discretely. After you walk in the front door, just go to the private counter at the very back of the shop. There you will see a steel bin into which you can place used needles for safe destruction. The service is confidential, but we will require your initials and date of birth so we can make the exchange via the Harm Reduction Database. If you need more support or advice on where to go for more support then please ask us for help. Naturally, we also provide supervised methadone and buprenorphine services as well.

 

 

NHS “Choose Pharmacy” Service (New)

 

This is a new service from our pharmacy. Instead of going to your GP (or Accident & Emergency) for treatment, why not come to the pharmacy first? We can register you for this service and offer and advice and treatment that is free of charge for 26 common ailments.

 

With your consent, we will be able to access your health record in order to provide help, and could allow for example, patients' hospital discharge information to be shared with our pharmacy so a follow-up review can be completed by the pharmacist. It could also help us safely provide you with an emergency supply of prescribed medicines at evenings and weekends.

 

This is part of a plan to free up your GPs' time so they can focus on those people with more complex cases and reduce patient waiting times. Up to 18% of GPs’ workload and 8% of emergency department consultations are estimated to relate to minor ailments.

 

 

NHS Complaints Procedure (Putting Things Right)

 

Our aim is to give the highest possible standard of service and we always welcome your views. If you have any comments, suggestions or concerns, please speak to a member of staff.

 

We welcome any general comments about the services we provide and any suggestions of ways we can improve our services to you. We work hard to provide you with the best possible service. Please treat us with the courtesy and respect that the staff deserve. We reserve the right to refuse to provide services to individuals who act in a violent, threatening or aggressive manner.

 

If you have a concern or complaint about any of the NHS Services we provide then please contact us in the first instance and ask to speak to Andrew Mather. This may enable your concerns to be resolved immediately. If this does not resolve your concerns or you do not feel able to speak to the staff, then you can contact a member of the concerns team at the ABMU Local Health Board (above). If you need assistance with raising your concern, you may find it helpful to contact your local Community Health Council (CHC). CHC’s provide an independent advocacy service which is free of charge and tell you more about the complaints procedure.

 

The Abertawe Bro Morgannwg CHC

First Floor, Cimla Hospital,Neath SA11 3SU

Tel: 01639 683490

 

 

 

You can contact us free of charge on 0800 020 9366

or by email at service@treboethpharmacy.co.uk

Our dedicated line for care homes is 01792 411048

You can also reach us by Fax on 01792 411048

For directions please click here

We provide the following NHS services on behalf of:

ABMU NHS Local Health Board, 2nd Floor, Beacon Medical Centre. Langdon Rd. Swansea. SA1 8QY

Tel 01792 601800

 

 

NHS Patient Medication Records

 

All prescriptions dispensed by us are securely recorded on our computers. This helps us check for possible problems such as prescribing errors or drug interactions. Your confidentiality is absolutely a top priority for us – we comply with the NHS code of practice and Data Protection Act in this regard.

 

 

NHS free Emergency Hormonal Contraception

 

We provide free of charge, progesterone-only oral contraception for women over 13 years of age who have had unprotected sexual intercourse. The product used to be known as the “morning after pill,” but this term is inaccurate because it can actually be prescribed up to 5 days (120 hours) of unprotected intercourse. It must be borne in mind however, that its effectiveness as a contraceptive is not as good as regular oral contraceptives, and as well as this its effectiveness decreases over a period. The failure rate increases from 5% (0 to 24 hours after intercourse) to as high as 60% (after 48 hours after intercourse). In other words, if you do not want to get pregnant, it is no substitute for regular contraception but is better than taking no emergency contraception at all. The golden rule is to seek intervention as soon as possible in order to decrease the likelihood of an unwanted pregnancy.

 

This service follows a short questionnaire after private consultation with the pharmacist. The pharmacist will want to know how much time has elapsed since you had intercourse, when your last menstrual period was and whether it was normal or not. The pharmacist needs to check whether any other medication (eg. anti-epileptics) or diseases you may have (eg. liver dysfunction or Crohn’s disease for example) may have a bearing.

 

As part of the service we will always provide you with contact details on where to seek contraceptive expertise from the other sexual health services in the area as well as a leaflet giving an overview of all the contraceptive choices available, so you can make an informed choice - if you are not already using contraception.

 

NHS Medicine Use Review (MUR)

 

You can privately discuss with our pharmacist how you are getting on with your regular medicines, in our consultation room. If you want to know more about your medicines this is for you. You do not have to make an appointment but you can if you prefer. Our pharmacists can help you understand why you are taking your medicines. Maybe you are just unsure about when and how to take them? Many patients are worried about side-effects so we can improve your understanding of these and how to manage them. If you are prescribed a medicine you no longer need or want, with your permission, we can contact the doctor on your behalf. Understanding the condition you are being treated for is key here, and we can give you advice and support during the review - whatever you need. As part of the consultation you will be asked to sign a consent form.

 

Hospital Discharge Medicine Review

 

If you or your relations are admitted to hospital it is very common for the doctors there to make changes to the medication. However, in many cases, the discharge information does not get back to the GP promptly, so the GP practice may not make necessary changes to their own records in time for your next repeat. Sometimes the information provided is important, complex and can be easily overlooked by surgeries. We can help reduce any risks to you by double-checking any information given to you by the hospital about your discharge, with any subsequent prescriptions issued by your GP. To do this, bring any discharge letter or information issued by the hospital, to us first, before taking it to your GP. We will photocopy it, and double-check any subsequent prescriptions written by GP. As part of this service, we can review any medicines prescribed in exactly the same way as in the MUR (above). There is no need to make an appointment for this, but you can if you prefer. As part of the consultation you will be asked to sign a consent form. If you wish, you can print one out and bring it along.

 

Flu Vaccinations

 

The season for immunisation against influenza starts in September and continues to March the following year. We carry out vaccinations in our consultation room during this time for both NHS* and private patients. There is no need to make an appointment, but you can contact us to arrange a convenient time, if you prefer. The vaccination cannot be given if you are allergic to eggs (the vaccines are grown in hens eggs) or feeling unwell, and takes about 15 minutes in total.

In 2016/17 you can have a vaccination on the NHS free of charge if you are in the following groups:

 

Adults (18 years and over) in the following clinical risk groups:

  • Chronic respiratory disease
  • Chronic heart disease
  • Chronic kidney disease
  •  Chronic liver disease
  • Chronic neurological disease
  • Diabetes
  • Immunosuppression
  • Asplenia or splenic dysfunction

 

It is also available on the NHS for:

  • Persons aged 65 years and over
  • All pregnant women at any stage of pregnancy
  • Adults with a body mass index (BMI) of 40 or more
  • Carers of elderly or disabled persons whose welfare may be at risk if the carer falls ill
  • Persons living in long stay facilities where rapid spread of influenza is likely to cause high morbidity/mortality
  • Household contacts of immunocompromised individuals
  • Members of voluntary organisations who provide planned emergency first and aid organised public events identified by a letter from their organisation;
  • Members of Welsh Ambulance Service Trust community first responder scheme providing first aid directly to the public identified by a letter from their parent organisation naming the person and confirming their membership of, and role in, the organisation.
  • Individuals who work on a voluntary basis (i.e. who are not paid) providing care on a frequent basis to one or more people whose welfare would be at risk if the individual became ill. These should be identified by a letter from their parent organisation.

 

If you are unsure whether or not you fall into any of the above categories then please contact us to ask. And, if you are not entitled to have it on the NHS, we are happy to provider it privately (£10). (We also provide the vaccine intradermally and to children (intra-nasal) privately if requested).

 

Stopping Smoking – Support and Advice

 

Making the decision to stop smoking is a very important first step. We work in partnership with Help Me Quit (formerly Stop Smoking Wales) to provide advice, support and free Nicotine Replacement Therapy (NRT) such as patches, gum, nasal spray or inhalators. The second step, is to speak to the counsellors at Help Me Quit on 0800 085 2219, as you are up to four times more likely to quit with their help, than if you go it alone. The counsellors will give you the help and tools you need, as well as NHS prescriptions for Nicotine Replacement Therapy (NRT) which we can dispense at our pharmacy.

 

Unwanted Medicines

 

We will accept for destruction any medicines you no longer require – it doesn’t matter which pharmacy they were originally dispensed from. Please do not dispose of drugs in any other way. If you are prescribed medicines you no longer use, please inform the staff who can arrange to have the items stopped on your repeats. Please do not hoard medicines as it is wasteful and can be dangerous. We can also accept needles and ‘sharps’, but these can only be accepted if sealed in protective container or sharps-box or bin.

 

Needle Exchange

 

Injecting drug use carries with it the risks of transmission of blood borne viruses and bacterial infections, representing a substantial risk of disease. If you are using needles to inject heroin or anabolic steroids we can exchange used needles for new needles discretely. After you walk in the front door, just go to the private counter at the very back of the shop. There you will see a steel bin into which you can place used needles for safe destruction. The service is confidential, but we will require your initials and date of birth so we can make the exchange via the Harm Reduction Database. If you need more support or advice on where to go for more support then please ask us for help. Naturally, we also provide supervised methadone and buprenorphine services as well.

 

 

NHS “Choose Pharmacy” Service (New)

 

This is a new service from our pharmacy. Instead of going to your GP (or Accident & Emergency) for treatment, why not come to the pharmacy first? We can register you for this service and offer and advice and treatment that is free of charge for 26 common ailments.

 

With your consent, we will be able to access your health record in order to provide help, and could allow for example, patients' hospital discharge information to be shared with our pharmacy so a follow-up review can be completed by the pharmacist. It could also help us safely provide you with an emergency supply of prescribed medicines at evenings and weekends.

 

This is part of a plan to free up your GPs' time so they can focus on those people with more complex cases and reduce patient waiting times. Up to 18% of GPs’ workload and 8% of emergency department consultations are estimated to relate to minor ailments.

 

 

NHS Complaints Procedure (Putting Things Right)

 

Our aim is to give the highest possible standard of service and we always welcome your views. If you have any comments, suggestions or concerns, please speak to a member of staff.

 

We welcome any general comments about the services we provide and any suggestions of ways we can improve our services to you. We work hard to provide you with the best possible service. Please treat us with the courtesy and respect that the staff deserve. We reserve the right to refuse to provide services to individuals who act in a violent, threatening or aggressive manner.

 

If you have a concern or complaint about any of the NHS Services we provide then please contact us in the first instance and ask to speak to Andrew Mather. This may enable your concerns to be resolved immediately. If this does not resolve your concerns or you do not feel able to speak to the staff, then you can contact a member of the concerns team at the ABMU Local Health Board (above). If you need assistance with raising your concern, you may find it helpful to contact your local Community Health Council (CHC). CHC’s provide an independent advocacy service which is free of charge and tell you more about the complaints procedure.

 

The Abertawe Bro Morgannwg CHC

First Floor, Cimla Hospital,
Neath SA11 3SU

Tel: 01639 683490

 

 

 

You can contact us free of charge on 0800 020 9366

or by email at service@treboethpharmacy.co.uk

 

Our dedicated line for care homes is 01792 411048

You can also reach us by

Fax on 01792 411048

For directions please click here

NHS Services

Your Pharmacists

Andy Mather - Reg. 2037595

Dalvinder Johal - Reg. 2079460

Aloys Offia Reg. 2058278